How long does transcription take?
Transcription typically takes between three to four times the audio file length. For example, 60 audio minutes should take approximately three to four hours to transcribe.
What file types can you work with?
100 WPM can transcribe any file types. The most compatible for transcription software are: mp3, .mp4, .wma, .dss, .ds2 and .wav but please be aware that .wav files can be quite large and may need more time to upload and download.
When will I be billed?
Once your files are received, 100 WPM will send you an invoice via email. You can then make payment by either bank transfer or PayPal where you have the option of using your credit card.
How do I send my files?
Because most audio files are quite large and may contain sensitive content, the easiest way to send files is to upload using Hightail to 100 WPM secure account. Alternatively, if you’re a Dropbox user simply share your folder.
What happens to your files when completed?
All audio files and transcriptions are kept for a period of three months when completed. After this period, the files are deleted.
What file format are transcriptions received?
Your transcripts will be received in Word format as an attachment. These may be sent in an email, however because of sensitive and private content it can also be sent using Hightail 100 WPM secure account. If you have a Dropbox folder transcripts can also be shared through that if you prefer.